Privacy Policy

Effective Date: October 31, 2024

Last Updated: October 31, 2024

JobPilot ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App").

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using our App, including:

• Account Information: Name, email address, password
• Profile Information: Career details, job preferences, experience level, industry
• Resume Data: Resume files, work history, skills, education
• Job Preferences: Target roles, preferred locations, salary expectations
• Interview Recordings: Voice recordings during mock interview sessions
• Assessment Responses: Answers to career assessment questions

1.2 Automatically Collected Information

When you use our App, we may automatically collect:

• Device Information: Device type, operating system, unique device identifiers
• Usage Data: App features used, session duration, interaction patterns
• Log Data: IP address, access times, app crashes, performance data

2. How We Use Your Information

We use the collected information to:

• Provide and maintain the App's functionality
• Analyze resumes and provide AI-powered feedback
• Match you with relevant job opportunities
• Conduct mock interview sessions and provide feedback
• Personalize your job search experience
• Improve our AI algorithms and services
• Send you notifications about job matches and app updates
• Provide customer support
• Comply with legal obligations
• Detect and prevent fraud or abuse

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 With Your Consent

We may share your resume or profile information with employers when you explicitly apply for a job through our App.

3.2 Service Providers

We may share information with third-party service providers who assist us in:

• Cloud storage and hosting
• AI and machine learning services
• Analytics and app performance monitoring
• Customer support and communication
• Payment processing (for subscriptions)

3.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or government request.

3.4 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Secure authentication and access controls
• Regular security assessments
• Secure cloud infrastructure

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time through the App settings or by contacting us.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt out of marketing communications
• Object: Object to certain processing of your information

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our App is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our App, you consent to such transfers.

9. Third-Party Services

Our App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

10. AI and Automated Decision-Making

We use artificial intelligence to analyze resumes, match jobs, and conduct mock interviews. These AI systems process your data to provide personalized recommendations. You have the right to request human review of automated decisions that significantly affect you.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (we do not sell personal information).

12. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict processing, data portability, and the right to object to processing of your personal data.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

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